Frequently Asked Questions
Online Shop
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Is there free shipping?
Free Shipping is available for all orders above $100 in Singapore
Are there artificial flavorings and preservatives?
No. All our products contains 100% pure Matcha sourced from different regions of Japan, such as Kyoto and Shizuoka.
Which Matcha should I try?
You can come visit us at our retail outlets to try the Matcha. We use the same quality tea leaves and stone-ground tea powders at our retail outlets. Try our crafted beverages to learn more about our products.
What is the shelf-life of Matcha?
When stored properly in a cool, dark place in an airtight container, matcha can last up to 6-12 months without significant degradation in quality. Do check out this blogpost for more information about shelf-life and storage.
Can I self-collect my online order?
Yes, you may self-collect your purchase at the following retail store:
Lunch Reservations
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I am not able to make it for my lunch reservation. May I request for a refund?
We regret to inform that we are unable to offer refunds for lunch cancellations and no-shows.