Browse by Topic
Frequently Asked Questions
Find answers to common questions about our products and services
Join our rewards program to earn 1 point for every $1 spent. Every 10 points unlock $1 off your future purchases, providing an instant 10% value back. Higher-tiered members enjoy elevated rewards, receiving up to 15% in savings.
As a registered Waffle Rewards member, you gain full access to your purchase history, current points balance, and reward redemption records. Please visit the Rewards page for detailed instructions.
Our opening hours varies by location. Please refer to our Cafe Locations.
We offer a curated selection of coffee and ceremonial-grade matcha, available as dine-in beverages, takeaway cups, and retail bags for home brewing. Caramel, Ichigo (Strawberry), Yuzu, Kuro Goma (Black Sesame) and Chocolate sauces are developed in-house and freshly prepared.
Certainly! Please make a reservation via Google Maps and we look forward to receive you.
Standard delivery takes 3–5 business days. Express options are available at checkout. Orders placed before 2 pm on weekdays are dispatched the same day.