Frequently Asked Questions

Online Shop

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Is there free shipping?

Free Shipping is available for all orders above $100 in Singapore

Are there artificial flavorings and preservatives?

No. All our products contains 100% pure Matcha sourced from different regions of Japan, such as Kyoto and Shizuoka.

Which Matcha should I try?

You can come visit us at our retail outlets to try the Matcha. We use the same quality tea leaves and stone-ground tea powders at our retail outlets. Try our crafted beverages to learn more about our products.

What is the shelf-life of Matcha?

When stored properly in a cool, dark place in an airtight container, matcha can last up to 6-12 months without significant degradation in quality. Do check out this blogpost for more information about shelf-life and storage.

Can I self-collect my online order?

Yes, you may self-collect your purchase at the following retail store:

Lunch Reservations

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I am not able to make it for my lunch reservation. May I request for a refund?

We regret to inform that we are unable to offer refunds for lunch cancellations and no-shows.